Making Your Ride a Breeze.
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Banff & Canmore FAQ’s:
Where are the bus stops?
|Banff||Corner of Elk Street & Banff Ave||Get Directions|
|Canmore||Benchlands & Bow Valley Trail||Get Directions|
|Downtown Calgary||101-205 9 Ave SE, Calgary, AB T2G 0R3||Get Directions|
|Crowfoot Park-n-Ride LRT||Scenic Acres Parade, Calgary, AB T2N 1N4||Get Directions|
|Bridlewood-Somerset LRT||Shawville Way SE, Calgary, AB T2Y 3Z9||Get Directions|
How do I use Roam Transit for free?
On-It tickets are valid for complimentary travel on Roam services, on same-day travel.
Please present your On-It ticket (printed or electronic) to the Roam operator on the bus to be able to transfer over. If you purchase a ticket from either a driver or a customer service representative and choose not to use an email address, an On-It / Roam transfer ticket can be given to you as your valid Roam transfer.
Do you allow pets?
Unfortunately, On-It only welcomes service animals at this time.
What are the service days?
On-It runs on Fridays, Saturdays, Sundays, and statutory holidays Mondays.
Do I have to print my ticket?
No. Tickets can be printed or shown to either the driver or customer service agent at the time of travel on a mobile device.
Do you pick up from the airport?
We do not pick up from the airport at this time. The closest stop is our Downtown Location.
Can I bring luggage?
On-It will accept one undercarriage luggage item as well as one personal item stored in the overhead storage bin.
- Overhead Storage – one personal item per passenger, such as a laptop bag, purse, or small backpack. Maximum dimensions 16cm x 33 cm x 43 cm.
- Undercarriage Storage – luggage items cannot exceed 62 inches (L+W+H). Items larger than this will not be accepted on the bus.
On-It does not store luggage for riders.
Can I bring a bike?
Yes, On-It does allow bikes on board for a cost of $2.50
Bikes are loaded at the owner’s risk in the under-bus luggage compartments. Moving blankets are available to wrap bikes.
How do I buy tickets?
Tickets are sold online and on the bus using cash or credit card. Tickets often sell out, so we suggest purchasing your tickets in advance.